In today’s society, tipping culture has spiraled out of control. According to the New York Post, 76.1% of consumers and service workers agree that tipping culture has gone too far, in a phenomenon the PEW research center describes as “Tipflation.” Tipflation has become a nuisance for consumers and employees in today’s society.
From my point of view, tipping was not always as intense as it is nowadays. It feels like before COVID-19, the general norm in my experience was 20% for a good job and lower for a sub-par job. Now, with the norm being 18%, 20% or 25%, I feel less inclined to tip 20%, seeing as I am pressured at minimum to pay 18%. Along with the increase in minimum tipping, the social pressure of tipping also makes it an inconvenience. I feel guilty if I do not tip well, even if it is for places that should not need tipping such as coffee shops or Panera. When it comes to a group setting, tipping can become even more stressful, especially when others expect you to tip for something that does not call for it.
In general, tipflation has gotten out of hand because of the spread of tipping into previously “non-tipping” industries, such as grocery stores and home repair services. According to PBS Newshour, the rise of digital payment systems has introduced tipping prompts in businesses where tipping was not traditionally expected, leading to growing frustration among customers. Unlike traditional tip jars, which consumers can ignore, these automatic tipping screens put more pressure on consumers to tip even when they are provided limited service.
In addition, companies and employers have grown increasingly greedy, pressuring consumers to pay the wages of their workers through tipping, rather than providing fair payment. In fact, the minimum wage laws outline only $2.13 an hour for the minimum wage for tipped employees, compared to $7.25 for non-tipped employees. By expecting tips to make up for the $5.12 not paid by employers, companies cut their costs profoundly while taking advantage of the consumer.
In contrast to the United States, tipping is considered optional in Europe, with the standard ranging from 5% to 10% on the high end according to N26, a digital bank based in the EU. This practice is possible because of the higher minimum wage in the EU versus the US, where service industry workers rely on tips over a steady income. For example, in France and Germany, the minimum wage laws do not discriminate on the basis of tipped versus non-tipped employees and are both around 50% of the average annual salary in their respective countries. In the US, however, the minimum wage hovers around 20% of the average annual salary. With this disparity in minimum wages, it is clear that the US is far behind its European counterparts when it comes to providing adequate wages to its workers. That gap should not be compensated by tipping.
Overall, tipping has gone too far, and is further exacerbated by the expanding amount of tipped industries and corporate greed. In the end, not much will change for consumers or workers until the minimum wage is raised, offsetting the current reliance on tips, which will ensure workers a stable, reliable income to support their families.